We want our authors to be happy with our work, and we’ll do everything in our power to make sure that’s the case.
If you change your mind prior to us beginning work on your project, for whatever reason, we will refund you 100%. We don’t want you to feel obligated to work with us.
If work has began, we’ll assess the progress up to that point, retain the fair amount for time spent, and refund the remaining balance.
Any questions about our Return Policy should be sent to moc.srevocgo@tcatnoc. We try to be as prompt as possible in responding to any concerns you may have; however, sometimes emails fall through the cracks, so if you haven’t received an answer within 48 hours you may want to try emailing again.
Rights to use
You may be asking, when I purchase my cover art isn’t it mine. The answer to that question is “yes” the cover art design is yours, however being a work of art we have some limitations to uses. Not too many things on our list because if we went into details about every possible do and don’t it would take a zillion years to go through it.
Things you can do:
- Crop the cover image to fit media sizes
- Use the image in advertisements, or marketing efforts, and cover portions of the design (or not show portions of the design) if the placement/advertisement suggest.
Things you can NOT do:
- “Edit” the cover art to change title, colors, or the overall cover design. If you need this done please contact us and we’d be glad to review the edits and make them for you.
- Resale. Pretty simple. Do not buy our covers and then sell them to others.
Regarding information gathered from visitors
As with many other websites, log files are stored on the web server containing details such as the visitor’s IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website.
Where registration is required, the visitor’s email and a username will be stored on the server.
How the information is used
The information is used to enhance the visitor’s experience when using the website, and to display personalized content and possibly advertising.
E-mail addresses will never be sold, rented or leased to 3rd parties.
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.
You may be able to block cookies via your browser settings, but this may prevent you from accessing certain features of the website.
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. They may also be used to track your return visits to the website.